Delivery
Reliability is key, which is why we use a signed-for delivery service. Please make sure you or someone you know will be present either at a home or work address to accept your delivery.
If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.